AI recall prioritisation
Instead of a flat 6-month list, patients are ranked by risk factors — caries risk, missed history, treatment stage — so the highest-value outreach goes first.
Recall & reactivation
Bring patients back, automatically
AI ranks who is due and who is slipping away, then Clinit sends the recall, win-back, birthday, or promotion message over WhatsApp or email — with per-audience templates and merge variables. Reception just works the one-click rebook list.
AI-ranked
Recall priority
WhatsApp / email
Delivery channels
3 audiences
Active / recall due / inactive 90d+
One-click
Rebook from the list
Hygiene & clinical recall
Dental hygiene recall on 3/6/12-month intervals, plus specialty recalls: derm isotretinoin reviews, cardio device checks, antenatal visits, paediatric vaccine catch-up.
Win-back campaigns
A ready audience of patients inactive 90+ days with a “we’d love to see you” template — measurable reactivation rather than hoping they return.
Birthday & promotion blasts
Same infrastructure, rate-limited, with variables like {firstName} and {clinicName}, and a portal-invite template to pull patients onto the app.
Scheduled sends
Queue a campaign for a future date; a daily cron runs it and logs every message, so you get a delivery record, not a black box.
Reception closes the loop
Everyone contacted lands on a dashboard list with a one-click rebook, so the campaign turns into booked chairs, not just sent messages.