No-show risk on the schedule
Home and calendar rows show a HIGH / MEDIUM badge from a model that reads history, lead time, visit type, and prior no-shows — so the team knows where to focus.
Use case
Cut no-shows without chasing patients
Clinit scores every upcoming appointment for no-show risk, sends a 48h/24h/2h reminder sequence over WhatsApp and SMS, drafts a personalised outreach message for the high-risk ones, and backfills cancellations from the waitlist — so an empty chair gets filled instead of lost.
Risk score
Per appointment
48 / 24 / 2h
Reminder sequence
Waitlist
Auto-backfill on cancel
AI
Personalised outreach
The reminder sequence
Confirmation on booking, then 48h, 24h, and 2h reminders over WhatsApp (self-hosted WAHA or Twilio) and SMS, with bilingual templates and merge variables — no manual texting.
AI outreach for high risk
For flagged appointments, Clinit drafts a short, personalised message (and a call script) that reception can send in one tap instead of composing from scratch.
Waitlist backfill
When a patient cancels, the next suitable waitlisted patient is offered the slot automatically — the cancellation becomes a booking.
Deposit and confirmation options
Require a confirmation tap or a portal deposit for repeat offenders and high-demand slots, configurable per clinic.
Measure it
A weekly no-show trend card with drill-down, plus the ROI calculator, turn “fewer no-shows” into a number you can show the owner.