# Subscription Plans & Platform Billing
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Plans Available
| Plan | Best For | Key Limits |
|---|---|---|
| TRIAL | Evaluation (14 days) | Limited features; no billing integration |
| STARTER | Solo / small clinic | 1 doctor, 1 branch |
| PROFESSIONAL | Growing clinic | Up to 5 doctors, 3 branches |
| ENTERPRISE | Large / multi-branch | Unlimited doctors & branches |
| PAY_AS_YOU_GO | Low-volume usage | Per-patient and per-appointment pricing |
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Upgrading Your Plan
- Settings → Billing → Subscription.
- Select the target plan.
- Enter payment details (card via Stripe).
- Click Upgrade.
The upgrade takes effect immediately. Pro-rated billing applies.
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Subscription Status
| Status | Meaning |
|---|---|
| TRIAL | Free evaluation period active |
| ACTIVE | Paid subscription running |
| PAST_DUE | Payment failed — 7-day grace period |
| SUSPENDED | Access restricted after grace period |
| CANCELLED | Subscription terminated |
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Invoice & Receipts
Monthly platform invoices are available under Settings → Billing → Invoices.
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Reseller Accounts
If your clinic was set up through a ClinIT reseller, your billing may be managed by the reseller. Contact them for plan changes or payment issues.