Most clinic owners know their monthly revenue — but not their collection rate, no-show rate, or top-performing doctor. Clinit's analytics dashboard surfaces the metrics that drive decisions.
The Gap Between Revenue and Profitability
A clinic billing EGP 200,000 per month might be collecting EGP 160,000 — an 80% collection rate that represents EGP 40,000 in avoidable revenue loss. Without seeing this number, the owner does not know to act on it.
Clinit's 8 KPI Dashboards
1. Revenue Dashboard
- Total billed, total collected, outstanding, and overdue — by day, week, or month
- Collection rate (%) with trend
- Revenue by doctor, service category, and payment method
2. Appointments Dashboard
- Total appointments, completed, cancelled, no-show — with conversion rate
- Slot utilisation rate (appointments completed / available slots)
- Average wait time from booking to appointment
3. Patient Cohorts
- New patients vs returning patients (period-over-period comparison)
- Patient acquisition source (self-booking, referral, walk-in)
- Churn: patients who haven't returned in 6+ months
- Appointments completed, average session duration, revenue generated per doctor
- No-show rate by doctor (reveals booking-time effects)
- Patient satisfaction score by doctor (from post-visit WhatsApp rating)
5. Demand Forecasting
- AI-predicted appointment demand for the next 4 weeks by day-of-week and hour
- Identifies under-booked slots and suggests targeted WhatsApp recall campaigns
6. Outstanding Balances
- Accounts receivable by age bucket (0-30 days, 31-60 days, 61-90 days, 90+ days)
- Top 10 outstanding accounts by value
7. Specialty-Specific Metrics
- Dental: active ortho cases, hygiene recall rate, implant follow-up compliance
- Optical: lens replacement adherence, frame conversion rate
- Physiotherapy: discharge rate, average sessions per patient
8. Custom KPI Board
- Clinic owners can configure their own KPI board from the full metric set
- Layout is saved per user; different views for doctor vs. receptionist vs. owner
